Which CX technologies are Middle Eastern companies investing in?
It’s a known fact that Customer Experience (CX) is the new battlefield for today’s digitally savvy customers. Rival products and Services...
Start your engines, at 30,000 feet. Drive through PureCloud.
Buying your first car or second regardless of the experience its always a process that takes time. Well, people take time to decide on...
Genesys Gets Predictive
In the Customer Experience Technology industry we are constantly bombarded by news how Artificial Intelligence (AI) will reshape the...
The Future of CX with Cisco. Break the Silos.
Live Webinar Guest: Zach Taylor, Director of Global Contact Centers, Cisco: IST, has hosted a LIVE webinar on May, 3rd 2018, with Zach...
![[Retail] Better Close Rates on Shopping Carts with PureCloud](https://static.wixstatic.com/media/e9a735_12860da89cc5441b807b1227a2c82a4b~mv2.jpg/v1/fill/w_732,h_550,fp_0.50_0.50,q_30,blur_30,enc_avif,quality_auto/e9a735_12860da89cc5441b807b1227a2c82a4b~mv2.jpg)
![[Retail] Better Close Rates on Shopping Carts with PureCloud](https://static.wixstatic.com/media/e9a735_12860da89cc5441b807b1227a2c82a4b~mv2.jpg/v1/fill/w_732,h_550,fp_0.50_0.50,q_90,enc_avif,quality_auto/e9a735_12860da89cc5441b807b1227a2c82a4b~mv2.jpg)
[Retail] Better Close Rates on Shopping Carts with PureCloud
Need to secure that buy or improve close rates on shopping carts? Simple. Provide exceptional customer service all day, everyday....
Gartner 2018 - Magic Quadrant for Contact Center Infrastructure Report + Magic Quadrant for the CRM
Usually, around this time of the year, the CX industry awaits reputable reports by Gartner on the state of the players in the industry....
How TTS will Revolutionize the F&B Industry
How do you think customers feel when they have to repeat their address for the 100th time when ordering food from their favourite...
![[Infographic] Automation is key for an exceptional CX](https://static.wixstatic.com/media/624442_92a499de7c1c483399428e47d3cc5710~mv2.png/v1/fill/w_698,h_524,fp_0.50_0.50,lg_1,q_35,blur_30,enc_avif,quality_auto/624442_92a499de7c1c483399428e47d3cc5710~mv2.png)
![[Infographic] Automation is key for an exceptional CX](https://static.wixstatic.com/media/624442_92a499de7c1c483399428e47d3cc5710~mv2.png/v1/fill/w_698,h_524,fp_0.50_0.50,lg_1,q_95,enc_avif,quality_auto/624442_92a499de7c1c483399428e47d3cc5710~mv2.png)
[Infographic] Automation is key for an exceptional CX
Over the past decade, customer habits have changed tremendously. where Digital media usage has strongly increased, Facebook, Whats app,...
Healthcare First With PureCloud
Patients are the customers of any hospital or healthcare facility. We all talk about customer experience or CX, but now it’s time to...
Being Customer-Centric, is what drives happy customers to your organization.
Investopedia defines Customer Centricity as: “An approach to doing business that focuses on creating a positive experience for the...
![[Retail] Better Close Rates on Shopping Carts with PureCloud](https://static.wixstatic.com/media/e9a735_12860da89cc5441b807b1227a2c82a4b~mv2.jpg/v1/fill/w_800,h_547,fp_0.50_0.50,q_30,blur_30,enc_avif,quality_auto/e9a735_12860da89cc5441b807b1227a2c82a4b~mv2.jpg)
![[Retail] Better Close Rates on Shopping Carts with PureCloud](https://static.wixstatic.com/media/e9a735_12860da89cc5441b807b1227a2c82a4b~mv2.jpg/v1/fill/w_152,h_104,fp_0.50_0.50,q_90,enc_avif,quality_auto/e9a735_12860da89cc5441b807b1227a2c82a4b~mv2.jpg)
![[Infographic] Automation is key for an exceptional CX](https://static.wixstatic.com/media/624442_92a499de7c1c483399428e47d3cc5710~mv2.png/v1/fill/w_712,h_524,fp_0.50_0.50,lg_1,q_35,blur_30,enc_avif,quality_auto/624442_92a499de7c1c483399428e47d3cc5710~mv2.png)
![[Infographic] Automation is key for an exceptional CX](https://static.wixstatic.com/media/624442_92a499de7c1c483399428e47d3cc5710~mv2.png/v1/fill/w_152,h_112,fp_0.50_0.50,q_95,enc_avif,quality_auto/624442_92a499de7c1c483399428e47d3cc5710~mv2.png)
