NÅ«n Healthcare
Speak with NÅ«n Ù†.
Natural Sounding Intelligent Voice.
NÅ«n Ù† Text to Speech for Healthcare
IST understands the different needs of the healthcare industry, with the varying demands of patients; providing personal correspondence across 24 hour periods and to making information readily available and accessible. NÅ«n Healthcare is specifically designed with that in mind.
It will allow you to better connect with your patients by giving your IVR a human-like voice. Nun’s TTS engine streamlines patient interactions making them more personal and useful.
Service Improvement
​
The power of reading out dynamic data such as doctor and patient names allows NÅ«n to enhance and offer the following services:
​
Personalized Greeting
​
Everybody loves hearing his or her own name. Addressing someone by name creates a trigger in that person’s brain that says, “I'm being spoken to on an individual level”. With Personalized conversations, customers can be greeted by name. This will allow patients to feel like they are truly getting special treatment.
​
Appointment System
Scheduling, canceling or inquiring about appointments will be much simpler with Nun. Appointment processes can now be automated. In turn, less hospital/clinic staff time and resources will be needed. Moreover, appointments can be handled 24/7 as the limitation of relying on regular human shifts to handle appointments will be eliminated. This means that more patients can be attended to creating a more efficient appointment system.
Appointment Confirmation
Patient's upcoming appointments can be confirmed via outbound confirmation campaigns. This can significantly reduce number of “no shows”, allowing hospitals and clinics to better manage their schedules, and fill in the empty slots of unconfirmed appointments.
Appointment Modification Alerts
Doctors may experience unpredictable delays, such as longer than scheduled appointments or perhaps have to deal with an emergency. To avoid frustration faced by patients waiting their turn for long periods of time, appointment modification alerts can be sent out to patients informing them of any modification or change in appointment time.
Medication Reminder
Patients can be automatically reminded to take their medication at the right time. The solution can personalize reminders for all patients addressing them by name and informing them which medication needs to be taken.
Patient Information Updates
Outbound campaigns can be setup to ensure that all patient information is up-to-date.
​
Real Time Services
Share any critical updates and information with patients in real time. This opens up a channel where up to the minute information can reach patients instantaneously.
​
​
Key Features
​
Designed for IVR
​
The solution is specifically designed for common IVR phrases. This means that IVR phrases and words can be read out flawlessly.
​
Accurate Arabic TTS
Accurate Arabic TTS
Turn IVR dialog into more natural and engaging conversations. By pronouncing your patient and doctor’s names correctly and naturally, your IVR can sound more human and provide more meaningful conversations.
​
Solution Benefits
Improve Patient Experience
​
Patients can have more individual and personal interactions therefore giving them a better experience tailored to their unique wellness and health care needs.
Reduce Operational Costs
​
By automating certain services and interactions more hospital staff will be able to focus on your patients instead of administrative and time-consuming tasks.
Flexible Shifts
​
Appointments and services can be run 24/7 eliminating the limitations of regular human shifts.
​