NÅ«n Telecom
Speak with NÅ«n Ù†.
Natural Sounding Intelligent Voice.
NÅ«n Ù† Text to Speech for Telecom Organizations
NÅ«n Ù† transforms calls into human-like conversations, allowing you to better interact with your customers. Nun telecom can both improve current IVR services as well as create opportunities for new ones. These services can make your customer’s interactions more personal and intelligent. Nun’s TTS engine is able to pronounce common IVR phrases and telecom jargon flawlessly.
The ability to read out dynamic data can allow customers a more meaningful experience, and telecommunication companies a simpler and more efficient way to speak to their customers.
Service Improvement
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There are many ways in which NÅ«n enhances a service, these are some of the services offered by IST but not limited too.
Credit Transfer to favorite
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Customers can pre-define favorite personal contacts allowing them to transfer phone credit to individuals by selecting from a list of favorite names rather than inputting phone numbers.
Real Time Campaigns
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Share any updates, news or company information with customers in real time. You can also immediately share new products and/or services with your customers. This opens up a channel where up to the minute information can reach customers instantaneously.
Service Creation
​Personalized Greeting
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Everybody loves hearing his or her own name. Addressing someone by name creates a trigger in that person’s brain that says, “I'm being spoken to on an individual level”. With Personalized conversations, customers can be greeted by name.
Bill Reminder
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Bill Reminder is a personalized outbound campaign that notifies your customers that they need to pay their bills soon. The call can serve as a reminder or as an opportunity to be passed on to an agent to pay your bill immediately.
Address confirmation
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Address confirmation is an outbound campaign that verifies customer’s addresses automatically. This way you can be sure that all customer’s billing information is up-to-date.
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Features
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Designed for IVR
The solution is specifically designed for common IVR phrases. This means that IVR phrases and words can be read out flawlessly.
Accurate Arabic TTS
Accurate Arabic TTS
Turn IVR dialog into more natural and engaging conversations. By pronouncing words and names correctly and naturally, Will allow the IVR to sound more human allowing for more meaningful and informative conversations.
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Solution Benefits
Improve Customer Experience
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Adding meaning and value to the conversation, by reading out names of objects, places and individuals makes the conversation easier for the customer to understand. This also makes the conversation more natural and customers are able to carry out their needs more efficiently, as opposed to dealing with static IVR voices that lack intelligence and the ability to read out dynamic data.
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Minimize Risk
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Dependency on voice over artists will be eliminated. With NÅ«n there will be no need to hire and retain Voice Talent anymore.
Faster Time to Market
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Recording speech with voice talent usually takes 1-2 weeks. However, by immediately synthesizing text into speech, products and/or services can be delivered over the IVR in a shorter time.
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Accommodate Disability
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Many of these notification services are available via SMS. However, with outbound voice calls you can cater to your visually disabled customers as well as illiterate individuals.
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